Returns & Exchanges

At Espresso Parts, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most new, unused items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log into your account or use our guest portal to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Carefully pack the items in their original manufacturer packaging, ensuring all manuals, accessories, and small parts are included to avoid restocking fees.

3

Ship the Package

Affix the provided shipping label to your box and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

4

Receive Your Refund

Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing